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We're Here to Help You

For the fastest resolution, please include your account email and a detailed description of your question or issue. We value your feedback and use it to improve OnlineCare AI for everyone.

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Have questions about OnlineCare AI? Our support team is ready to assist you. Whether you need help with your account, have questions about our features, or want to provide feedback, we're here to listen.

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Email Us

[email protected]

Response time: Within 24-48 hours

Quick Support Topics
  • • Account & login help
  • • Feature questions
  • • Feedback & suggestions
  • • Technical issue reporting
Response Time

We typically respond within 24-48 hours.

Frequently Asked Questions

Here are some quick answers to common questions about OnlineCare AI. For more details, visit our full FAQ page.

Is OnlineCare AI free?
Yes, the app is completely free to use. Some advanced features may require payment in the future.

How do I delete my account?
You can delete your account anytime through the app settings. Deletion is permanent.

Can OnlineCare AI diagnose medical conditions?
No. We provide educational information only. Always see a doctor for diagnosis.

How accurate is the information?
We use trusted medical sources, but the information is for learning only. It may not cover every situation.